Returns & Exchanges
At 8849, we stand by the quality of our high-performance electronics and offer a 30-day return window for items in their original condition. Whether you have changed your mind or encountered a technical issue, we are committed to ensuring a seamless resolution for your purchase.
Initiate Your Request
Log into your 8849 account, navigate to your order history, and select 'Request Return' to generate a unique authorization number.
Prepare the Package
Carefully pack the electronic device in its original manufacturer packaging, including all cables, manuals, and protective inserts to prevent transit damage.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.
Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing